Ingenio is a general management consultancy which advises
clients on a broad array of top management issues. Click on
the links below for examples of topics we work on:
Industry
Ingenio brings together perspectives and experience from a wide
range of industries and business models. Follow the links below
for a description of the industry sectors in which we focus our
activities and the development of our expertise:
Service offering
- Balancing product and customer profitability
- Customer relationship management
- Key account management
- Customer segmentation
- Purchasing effectiveness
Case: Product/customer P&L model
Context. Our client, a financial
transaction service provider, wanted to obtain better transparency
in customer and product profitability for strategic
decision-making.
Mission. We were asked to develop
a financial analysis model that allowed in a pragmatic way analyse
and control customer and product profitability for its complex
product portfolio and diverse customer segments.
Results. We developed and
implemented a pragmatic financial analysis tool, which is now
operated by our customer’s finance department on a quarterly
basis, to analyse customer and product profitability
